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Terms of Service

These General Conditions of Use govern the relationship between:

The User (as defined in Article 1 below)

Firstly

And

The company EPERFORMANCE and its Coachline brand (hereinafter referred to as “Coachline”)

On the other hand

Hereinafter individually referred to as “the Party” or “the Parties”.

Preamble
Article 1. Definitions
Article 2. Legal notices
Article 3. Purpose and acceptance of the contract
Article 4. Registration for the service
Article 5. Access to the service
Article 6. Information provided by the user
Article 7. Intellectual property
Article 8. Functionalities of the service
Article 9. Reporting – moderation a posteriori
Article 10. Protection of personal data
Article 11. Cookies
Article 12. Obligations of the user
Article 13. Responsibility of Coachline
Article 14. Interruption of service for maintenance or improvement
Article 15. Termination of the contract
Article 16. Duration of the contract
Article 17. General provisions

Preamble

Coachline, a trademark registered with INPI and EUIPO by EPERFORMANCE offers the User a digital platform entitled “Coachline” (hereinafter referred to as “the Service”) dedicated to online learning and.

This Service accessible on the Site (as defined in Article 1 below) allows the User in particular to:

Follow the training courses or training offered by Coachline;

Discuss with the Users of the Service on the discussion spaces, the forum and the private messaging;
Be accompanied by a / Tutor / Trainer or Coach (as defined in Article 1 below) in the monitoring of Courses and / or Paths (as defined in Article 1 below);

Obtain training or course follow-up certificates (as defined in article 1 below).

Some of these features are accessible to the User subject to their registration for the Service and / or their Subscription.

Article 1. Definitions

The Parties agree and accept that the following terms used with a capital letter, in the singular and / or in the plural, will have, within the framework of these General Conditions of Use, the meaning defined below:

“Subscription”: right of access to all or part of the paid functionalities of the Service granted to the Customer depending on the Offer he has subscribed to;
“Follow-up certificate”: document given to the client, when he successfully completes the exercises of a Course and / or a Course, and obtains the grade sufficient to obtain said certificate. The certificate allows the acquisition of skills and is valued by recruiters.
“Customer”: Subscriber of an Offer to access the Service according to the terms specified in his Order; The customer can be a natural or legal person
“Contract”: refers to the document binding the parties together with these General Conditions of Use (including its two appendices, namely: the “Personal Data Charter” and the “Charter of Good Conduct”), as well as the terms and conditions ;
“Course”: course in the form of text, image (diagram, illustration, etc.) and / or video, created by any expert (providers external to Coachline or employees).) In a given field and accessible online at within the Service; Courses may include exercises in the form of automatically corrected quizzes and / or assignments assessed by Users (peer assessment); The Courses in video form can be streamed by the User
“Member”: any User registered for the Service;
“Expert: Tutor / Trainer”: experienced service provider responsible for supporting the user individually or in groups; the Tutor / Trainer defines objectives and a learning and progress planning of the User Member, trains him in the Courses / Paths, ensures the follow-up of the training of the User Member and validates his skills;
Expert: Coach: experienced service provider responsible for supporting the user individually or in groups; the coach defines objectives and a progress schedule for the Client user member, towards his objective by allowing him to identify and enhance his resources and potential through questioning.
“Offer”: either Subscription taken out online by the Customer to benefit from the paid features of the Service; details of the Offers offered to the Customer are available on the Site; or payment formula for the service excluding subscription, on demand, in the store.
“Path”: accumulation of training modules in order to acquire the expected skills comprising several modules and sequences, themselves including tutoring, and exchanges between peers offered to the Customer through the Service;
“Site”: digital platform such as a website and / or mobile application and / or LMS allowing access to the Service and its use;
“User”: any Internet user who accesses the Service, whether or not he is a Member and / or Client.

Article 2. Legal notices

The Site is edited by:

PERFORMANCE

SAS with share capital of 3,000 euros

registered with the Paris RCS under number 821 062 338

whose intra-community VAT number is FR 66821062338

whose head office is located at 12 rue Godot de Mauroy

represented by its Managing Director Florence Rollot

Email: florence.rollot@coachline.co

Phone. : +33 170210031

The Director of Publication is Florence Rollot.

The Site is hosted by:

OVH

SAS with capital of € 10,069,020
RCS Lille Métropole 424 761 419 00045
Code APE 2620Z
VAT number: FR 22 424 761 419
Headquarters: 2 rue Kellermann – 59100 Roubaix – France

Article 3. Purpose and acceptance of the contract

The purpose of the Contract is to define the terms of use of the Service by the User.

Any User wishing to access the Service must therefore have previously consulted the General Conditions of Use and their two appendices (the “Personal Data Charter” and the “Charter of Good Conduct”) by clicking on the link reserved for this purpose at the bottom of each of the pages of the LMS Site.

Consequently, by browsing alone, the User is deemed to have accepted the Contract, without restriction or reservation, and undertakes to comply with all of its stipulations.

In addition, when registering, the User is invited to accept the Contract by checking the box provided for this purpose.

If the User refuses to comply with any of the obligations and conditions contained in the Contract, he must give up accessing and using the Service.

The User declares to be of legal age, or to be an emancipated minor, or, if this is not the case, to have obtained the consent of his parents or of his legal representatives to access and use the Service (which he must be able to justify on request from Coachline).

The Contract constitutes the entire agreement between the Parties and supersedes any previous agreement or arrangement, oral or written, relating to the Service.

Coachline reserves the right to modify the Contract at any time.

Any modification will take effect immediately from the posting of the new version of the Contract on the Site.

The User therefore undertakes to regularly consult the Contract to become aware of any changes that have been made to it.

The User may have the amended Contract communicated by sending his request to Coachline by email at the following address: contact@coachline.co

The User is free to unsubscribe from the Service in accordance with the terms set out in Article 15.1 below if the amended Contract does not suit him. Otherwise, he will be deemed to accept the new version of the Contract without reservation.

Article 4. Registration for the service

To use some of the features of the Service, the User will have to register by creating an account on the Site and after having paid his invoice as part of a purchase on the store.

The User can register for the Service:

Either by manually filling in the fields of the registration form on the Site, using complete and accurate information during the online purchase process on the store which automatically generates the registration for the course and the receipt of ” an email with the allocation of a username and password from the coachlinetraining.com platform;
Either the user will be registered by the administrator of the Coachline platform by importing a CSV file as part of a training or support project with a company.

The User will then receive an email with a temporary password that he can then change when he first connects to the Site.

When defining his password, the User must not use a simplistic password (for example: 123456).

The username and password will be strictly personal and confidential and the User must keep and use them in such a way as to preserve their strict confidentiality.

Only the Member will be authorized to access the Service using their username and password. Any use of the Service by means of these username and password is deemed to have been made by the Member himself.

If a third party uses their username and password, the Member must immediately notify Coachline by sending an email to the following address: contact@coachline.co

The Member who has lost his password must notify Coachline by clicking on the link https://www.coachlinetraining.com/login/forgot_password.php

The Member is responsible for the use of the Service and for all actions carried out within the Service with his username and password, unless the use of his account was made after his unsubscription, or after notification to Coachline d ” misuse of his account.

Article 5. Access to the service

The Coachline Service is available for a fee only dedicated to members and / or Customers

Article 6. Information provided by the user

Each User guarantees Coachline that the information he provides as to his identity and contact details as part of the Service is accurate, truthful, complete and up to date. The User is solely responsible for the sincerity and accuracy of this information. The User agrees to regularly update all information in order to maintain its accuracy.

Coachline can in no way be held responsible for any errors, omissions or inaccuracies that may be found in the information provided by the User, nor for any damage that may result therefrom for other Users or for third parties.

In the case of a registration made by a third party (association, company), the User is required to check all the information concerning him from the first use

Article 7. Intellectual property

relating to the Service, the Site and the elements that compose them

Unless otherwise indicated in the documents or specific area of ​​the course, and with the exception of the Courses carried out by Coachline Partners, all the technical, graphic, textual or other elements constituting the Service and / or the Site (texts, graphics, software, multimedia files, photographs, images, videos, sounds, maps, graphic charter, technology (s), source codes, names, brands, logos, visuals, databases, etc.) as well as the Site and the Service themselves are the exclusive property of Coachline.

The User acknowledges that no property is transferred to him, and that no right or license is granted to him, other than a right to use the Service in accordance with these during the term of the Contract, and of rights of use of the Courses which are granted to it under the Creative Commons licenses referred to in Article 8.1 below.

Consequently, except with the express prior authorization of ‘Coachline and / or except a Creative Commons license authorizing it, the User agrees not to:

Reproduce, for commercial or non-commercial purposes, the Courses present within the Service (with the exception of its own Courses) and / or the technical, graphic, textual or other elements constituting the Service and / or the Site;
Integrate all or part of the content of the Service and / or the Site in a third-party site, for commercial purposes or not;
Use a robot, including a crawler (spider), a website search or recovery application or any other means to extract, reuse or index all or part of the content of the Service and / or the Site;
Collect information on Users to send them unsolicited messages and / or integrate them into a referencing service or equivalent, free or paid;
Copy the Courses present within the Service (with the exception of its own Courses) and / or the technical, graphic, textual or other elements constituting the Service and / or the Site on supports of any kind allowing to reconstitute all or part original files.

Any unauthorized use of elements of the Service and / or the Site engages the civil and / or criminal liability of its author and may result in legal proceedings against him.

Article 8. Functionalities of the service

8.1. Online courses

8.1.1. Any Course published within the Service remains the property of its author: this means that his rights are reserved and that any reproduction, representation, imitation in whole or in part is strictly prohibited and is likely to constitute a punishable copyright violation. civil and criminal proceedings.

8.2. Discussion spaces

The User has the option of accessing discussion areas where he can consult, in particular, discussion threads between Members or between Clients, and discuss with them on a specific point.

The User agrees not to post private correspondence on public discussion spaces and must, for this purpose, use the private messaging service.

Any message posted by the User on the discussion areas is their sole responsibility.

When posting a message, the User undertakes to comply in particular with the provisions of Article 12 below and those of the “Charter of Good Conduct”.

The User can view messages from other Users on public discussion spaces and report them, in accordance with Article 9 below.

8.3. Newsletters

Coachline may send newsletters to the Member, in electronic format.

The Member may at any time unsubscribe from these Newsletters by using the function reserved for this purpose.

8.4. Follow-up certificates

The Member who successfully completes the exercises of a Course and / or a Course) as part of a Course may obtain certificates of follow-up, subject however to his attendance. These certificates may be posted on its curriculum vitae and / or on their profile on professional social networks.

Article 9. Reporting – moderation a posteriori

Any User has the possibility to report to Coachline any message or comment and more generally any content published within the Service that would be contrary to the Contract or otherwise unlawful, and in particular offensive, abusive, defamatory, abusive, violent, obscene or pornographic, or including an incitement to discrimination or hatred based on race, religion, sex, or other, an incitement to crimes and misdemeanors, or an apology for crime, or likely to infringe intellectual property rights or rights the personality of third parties, or even likely to alter the functioning of the Service and / or the Site, in any way whatsoever.

Thus, the User must contact Coachline, either by email to the address: contact@coachline.co or using the form accessible within the Service by clicking on the “Contact us” tab, or by post to address: Coachline 12 Rue Godot de Mauroy, 75009 PARIS, France and proceed as follows:

State their identity;
Describe the contentious content in a precise and detailed manner as well as its location on the Site;
Describe the factual and legal grounds for which the disputed content must be considered manifestly unlawful and, consequently, removed from the Site;
Send a copy of the correspondence that he has previously sent to the author of this content to request its modification or removal and / or the justification that he was unable to contact this author.

Coachline reserves the right to remove any content that is illegal or does not comply with the Contract which has been previously reported to it by any User. Any clearly abusive report may be penalized by Coachline.

For more information on his obligations, the User is invited to read the “Charter of Good Conduct”.

Article 10. Protection of personal data

EPERFORMANCE / Coachline collects and uses the User’s personal data in compliance with the provisions of Law No. 78-17 of January 6, 1978 known as “Informatique et Libertés”.

The purpose of the data collected is:

The proper functioning and improvement of the Service;
Educational monitoring of the Member by Coachline and by third party funders as referred to in the General Conditions of Sale;
Sending Coachline Newsletters to Members;
Managing Coachline’s customer relationship (customer files, invoicing, contract management, customer support);
The establishment of statistics intended to measure and analyze the use of the Service;
The dissemination of targeted advertising within the Service.

EPERFORMANCE / Coachline is the sole recipient of this data. Coachline may nevertheless be required to transmit this data to technical service providers, and in particular to its hosting provider for the purposes of operating the Site and the Service.

The data collected will in no case be transferred or sold to third parties by the Coachline.

Are these data stored in FRANCE?

EPERFORMANCE / Coachline undertakes not to infringe on the User’s privacy and to take all useful precautions to preserve the security and confidentiality of his personal data and in particular to prevent them from being modified, damaged or communicated to unauthorized persons, subject to the obligations that may fall to it within the meaning of Law No. 2004-575 known as for Confidence in the Digital Economy.

The User has, with regard to all data collected or generated by his use of the Service, a right of opposition, access, rectification and deletion.

These rights will be exercised in accordance with the conditions provided for by the “Data Protection Act” of January 6, 1978, by sending the request to Coachline by email at the following address contact@coachline.co.

In this case, the User must specify his surname and first name, email address, and if he is a Member, his username and attach the front / back copy of a valid identity document, so that Coachline can verify his identity.

For more information on the collection of his personal data, the User is invited to read the “Personal Data Charter”.

Article 11. Cookies

In order to allow the User not to have to identify themselves each time they access the Service during the same day, except for the first access, Coachline uses session cookies. These files stored on the computer allow the User to be identified during each of his connections to the Service.

In addition, in order to improve the Service, Coachline uses audience measurement cookies such as the number of pages viewed, the number of visits, the activity of Users within the Service and their frequency of return, in particular through Google Analytics services. These cookies only allow the establishment of statistical studies on the traffic of Users of the Service, the results of which are completely anonymous.

The User can access all the information contained in the files in relation to the cookies used by Coachline in accordance with the provisions of the “Informatique et Libertés” law of January 6, 1978, by sending the request to Coachline by email at the following address : contact@coachline.co.

In this case, the User must specify his surname and first name, email address, and if he is a Member, his username and attach the front / back copy of a valid identity document, so that Coachline can verify his identity.

In general, any User can, if he wishes, oppose the use of cookies used by Coachline by selecting the appropriate parameters of his browser to disable cookies (see the help section of the browser used specifies the path to follow).

Article 12. Obligations of the user

As part of the use of the Service, the User agrees to:

Guarantee the accuracy, integrity and legality of the information he provides on the site as to his identity and contact details;
Guarantee its proper use of the Service;
Guarantee that he performs alone the exercises and other work offered to him within the Service, that he does not reproduce and / or imitate and / or does not appropriate in any way the work of another ;
Create only one account within the Service;
Refrain from entering information and / or messages, comments and other content that is malicious, denigrating, defamatory, abusive, obscene, pornographic, violent, racist, xenophobic, discriminatory, willfully misleading, illegal and / or contrary to order public or morality;
Respect the rights of third parties, and in particular the right of everyone to respect for their private life, their image and their other personality rights, as well as intellectual property rights (copyright, neighboring rights, rights on databases, trademark law, patent law, designs or models, trade secrets, etc.);
Not to usurp the quality, attribute or identifier of another User or of a third party likely to mislead or create any confusion as to his identity, the origin of the information, content (courses, messages, comments, etc.) that it broadcasts or transmits within the Service;
Not to alter or disrupt the integrity of the Service and / or the data contained therein;
Do not attempt to gain unauthorized access to the Service or associated systems or networks or to intercept data;
Use the Service in compliance with applicable national and / or international laws and regulations.

In the event of a breach of any of these obligations, Coachline reserves the right to temporarily or permanently suspend the User’s account and / or to terminate this Agreement.

For more information on his obligations, the User is invited to read the “Charter of Good Conduct”.

Article 13. Responsibility of Coachline

13.1. With regard to information and / or content published within the Service by the User

the information and content (messages, comments) published by Users within the Service are not checked upstream by Coachline before their publication within the Service. However, they will be liable to be checked a posteriori by Coachline, as indicated in article 9 above and in the “Charter of Good Conduct”.

In its capacity as the host of this information and / or content (outside the Course) put online by the User through the Service, Coachline is subject to the reduced liability regime provided for in Articles 6.I.2 et seq. Law nº2004-575 of June 21, 2004 for Confidence in the Digital Economy. In this context, it may delete the Information and / or clearly illegal content notified to it, in accordance with Article 9 above.

13.2. In the event of non-performance of its obligations

Coachline will only be liable for direct damage suffered by the User, which will be established to result from Coachline’s failure to perform its obligations.

On the other hand, Coachline can in no way be held responsible:

Damage resulting from the fact of the User, from difficulties inherent in the operation of the Internet network and more generally of telecommunications networks, whatever their nature, due to a third party or a case of force majeure;
Indirect damage resulting from the use of the Service, these being defined without limitation as operating losses (turnover, income or profits), loss of opportunities, damage to image or reputation, commercial or economic damage;
Any loss of data suffered by the User, even if it is due to Coachline.

Article 14. Interruption of service for maintenance or improvement

Coachline undertakes to do everything possible to ensure the proper functioning of the Service and its accessibility by the User, but it is only bound by an obligation of means concerning the continuity of access to the Service.

Coachline does not guarantee the sustainability or performance of the Service.

Coachline reserves the right to suspend, without notice, access to the Service, temporarily or permanently.

Coachline may interrupt access to the Service for reasons including maintenance, updating and in case of emergency.

The temporary or permanent interruption of the Service will not engage the responsibility of Coachline and will not entitle the User to any compensation.

Consequently, Coachline cannot be held responsible for loss of money, or of reputation, or for special, indirect or induced damages resulting from the interruption of the Service. Likewise, Coachline cannot be held responsible for any damage to hardware, software or data (example: viral contamination) suffered by the User as a result of his use of the Service.

To avoid inconvenience as much as possible, the User must ensure that regular backups are made concerning their information, content and software.

The User acknowledges using the Service as provided to him, at his own risk and with full knowledge of the facts.

Article 15. Termination of the contract

15.1. By a Member

Each Member can request the deletion of his registration to the Service by sending his request to Coachline or by clicking on the link “I want to delete my account” in the settings tab of the member profile.

Unsubscribing will result in termination of the Contract.

This termination will take effect within thirty (30) working days of receipt of the unsubscription request by Coachline.

15.2. By Coachline

Coachline reserves the right to block the User’s access to all or part of the functionalities of the Service, temporarily or definitively, without notice or prior formality and without any compensation, in the event of the User’s breach of his obligations. provided for in the Contract or in any applicable legal or regulatory provision.

 

Termination of the Contract will result in the immediate unsubscription of the User, regardless of any damages to which Coachline may claim in compensation for the damages resulting for it from the contractual breaches of the User.

In addition, Coachline reserves the right to terminate the Contract at any time without having to justify any reason, subject to a notice period of one (1) month from the notification of said termination to the user.

Article 16. Duration of the contract

The Contract is concluded for the duration of use of the Service by the User and / or for the duration of the Member’s subscription to the Service.

Article 17. General provisions

17.1. Independence of the Parties

The Parties recognize and accept that neither may under any circumstances make a commitment in the name and / or on behalf of the other. In addition, each of the Parties remains solely responsible for its acts, allegations, commitments and services.

The Parties recognize and accept that they act in complete independence of each other and that this Agreement can in no case be considered as establishing between them a de facto company, a joint venture or any other situation giving rise to a any reciprocal representation or solidarity with respect to their respective creditors.

17.2. Autonomy of contractual stipulations between them

If any of the provisions of the Contract should be declared null or inapplicable, under a rule of law in force or a court decision that has become final, it will be deemed unwritten. The other stipulations of the Contract will remain in force and will retain all their force and their scope as far as possible, the Parties agreeing, as necessary, to come together in order to replace the null clause with a valid clause, as close as possible, in her mind, to the one she is intended to replace.

17.3. No waiver

The fact that one or the other of the Parties does not claim the application of any of the provisions of the Contract or accepts its non-performance, whether permanently or temporarily, cannot be interpreted as a waiver by this Party to its rights hereunder and will not constitute such a waiver, will in no way affect the validity of all or part of these presents and will not infringe the rights of the Party concerned to act accordingly.

17.4. Force majeure

In the event of an event meeting the legal and / or jurisprudential conditions defining force majeure, Coachline may have to suspend the Service.

The effects of the Contract will then be suspended and will resume after the termination of the force majeure for the duration of the Contract that remained to run at the time of the suspension, unless the delay resulting from force majeure justifies its termination. If the impediment is final, the Contract will be terminated automatically.

17.5. Applicable law, Competent jurisdiction

The validity, interpretation, execution or termination of the Contract and their possible consequences are governed by French law and interpreted in accordance with it.

The resolution of any dispute or dispute relating to the validity, interpretation, execution or termination of the Contract and their possible consequences will be subject to the exclusive jurisdiction of the courts within the jurisdiction of the Paris Court of Appeal, even in summary proceedings, incidental request, guarantee appeal or multiple defendants.

Personal Data Charter

When using and registering on the Coachline website, Coachline collects personal data about its users.

The definition of personal data of Coachline users

The second paragraph of Article 2 of the Law of January 6, 1978 defines personal data as:

“Any information relating to an identified natural person or who can be identified, directly or indirectly, by reference to an identification number or to one or more elements specific to him. To determine whether a person is identifiable, it is necessary to consider all the means to enable his identification available or to which the controller or any other person may have access “.

Any information that makes it possible to directly or indirectly identify constitue Coachline users therefore constitutes personal data: username, last name, first name, telephone number, e-mail address, IP address, etc.

The purposes of collecting personal data from Coachline users

Coachline collects personal data concerning Coachline users in order to enable them to use the various services offered by the site but also to improve and develop these services, whether they are courses, forums, news or any other section of Coachline.

Data concerning the Coachline User may also be used to send the Coachline newsletter to members, for statistical purposes intended to measure Coachline frequentation.

The person responsible for the collection and processing of personal data of Coachline users

As stated in Article 2 of the General Conditions of Use, Coachline is responsible for collecting and processing the personal data it publishes.

People who access the personal data of Coachline users

Only a limited number of people have access to the personal data of Coachline users.

First of all, these are the managers and employees of Coachline.

These are also companies to which Coachline uses for technical purposes related to the operation of Coachline, for example the host of the site which, as stated in article 2 of the General Conditions of Use, is the Amazon Web Services company, Weeteam, Ixelia, Deluxus, in their capacity as contributors to the Coachline sites and platform.

It is specified that when Coachline communicates personal data of Coachline users to these companies, it communicates only the necessary data and ensures that these companies comply with the conditions of confidentiality and protection of this data.

Data collected from Coachline users

When an Internet user uses the Coachline website, the Coachline company automatically collects their IP address and information relating to their use of the site (sections consulted, etc.).

Coachline uses marker technology (cookies) to improve the quality of Coachline and better meet user expectations, for example by making it easier to navigate the site.

A cookie is a computer file that Coachline sends to the hard drive of the user’s computer and which makes it possible to recognize their computer and “remember” the data sent or entered while browsing the site.

In general, cookies are harmless to the users’ computer workstation, which is free to accept or refuse cookies by configuring its Internet browser software. To do this, the User can go to the website of the National Commission for Computing and Liberties (“CNIL”) at the address http://www.cnil.fr/vos-libertes/vos-traces / les-cookies / which explains how to make such a configuration.

Warning, if the user refuses Coachline cookies, they may not be able to access all the sections of the site, in particular the course writing pages, news, message on the forum, and ‘other services open to Coachline Members.

In addition, and as stated in article 3.2 of the General Conditions of Use, certain Coachline services are reserved only for users, referred to as members. When a user wishes to become a member, he must create an account using the online form provided for this purpose.

Users must mention in this form:

A login ;
an electronic mail address;
a password ;

The rights of Coachline users

Users can first object, provided they have legitimate reasons, to personal data concerning them being processed by Coachline.

Users can thus refuse to communicate the information requested by Coachline when registering on Coachline. In this case, they cannot become a member.

In addition, users can at any time access their personal information held by Coachline and request its modification, correction or deletion.

This means that users can ask Coachline whether it holds personal data about them and then, if so, request that this data be communicated to them.

By exercising this right of access, users can thus control whether the data collected concerning them is accurate and, if necessary, can ask Coachline to rectify, complete, update or delete the personal data concerning them.

However, it is imperative that users exercise this right themselves by specifying their surname and first name, their e-mail address and their identifier while attaching a copy of their identity card to their request so that Coachline can verify that personal data in question concerns them.

To exercise these rights, users can send an email to this email address contact@coachline.co or send an email to the following address:

Coachline

12 rue Godot de Mauroy – 75009 Paris

France

The protection of personal data of Coachline users

Coachline takes the necessary steps to ensure that personal data collected through Coachline is not lost, diverted, viewed, modified or disclosed by unauthorized third parties unless the communication of such data is required by regulation. in force, in particular at the request of a judicial authority, police, gendarmerie or any other authority empowered by law.

The security of personal data also depends on the users. This is why, as stated in Article 3.2 of the General Conditions of Use, users who are members of Coachline undertake to maintain the confidentiality of their username and password.

Members also agree not to share their account and to report to Coachline any unauthorized use of said account as soon as they become aware of it.

Duration of retention of personal data of Coachline users

Personal data provided by Coachline users will be destroyed three years after their last connection to Coachline, which will anonymize the member’s personal data. The following are thus deleted after three years:

the first and last names of the users
their postal addresses
links to social profiles and user websites
their contact addresses by instant messaging
their biography and signature
their photo
their IP connection history

In order to allow members to recover their account if they forget their password after an extended period of time without logging into the site, their e-mail is kept for security.

Modification of the Personal Data Charter

Coachline reserves the right to modify the Personal Data Charter at any time and without notice, in particular due to a legislative or regulatory change or the introduction of new services.

Users are therefore invited to regularly consult their latest updated version, permanently accessible on the Coachline home page, by clicking on the Legal notices link then the Personal data charter tab.

France

  1. Coachline reserves the right to modify the Personal Data Charter at any time and without notice, in particular due to a legislative or regulatory change or the introduction of new services.

    Users are therefore invited to regularly consult their latest updated version, permanently accessible on the Coachline home page, by clicking on the Legal notices link then the Personal data charter tab.

    France

    I must respect the elementary rules of politeness and good manners: a subject must start with a “Hello” and end with a polite phrase such as “Thank you in advance”. Everyone has the right to speak, respect that of others.
    I must not come to insults: if you have a dispute with another member, resolve it using private messaging and do not insult them, either in public on the forum or privately via messaging.
    I am posting a new topic with a clear, explicit and well-written title. I use decent spelling: respect whoever reads your posts by making an effort to write them correctly.
    I check that the subject has not already been covered before posting a new message: thanks to the search module, you can find forum posts on the same subject as you and thus perhaps find the solution to your problem.
    I do not open a controversial subject or I do not participate in an existing controversial subject: for the proper functioning of these forums, controversial subjects (also called trolls) should be banned. If you spot a trolling topic, notify moderators and administrators via the alert link and do not post so as not to fuel the discussion.
    I don’t flood the forums: don’t post multiple posts in a row, use the “Edit My Post” feature instead. If your message disappears from the first page and you have not received a response, you have the option of adding a message 24 hours later to bring it back to the first page (ie “make an up” ). Moderators and administrators tolerate this practice provided they respect a minimum delay of 24 hours since your last message.
    I respect the decision of the team of moderators and administrators: moderators and administrators are the only judges. They are the ones who decide which forum topics to close or delete. You must respect their remarks, otherwise you could be banned depending on the seriousness of your fault.

    In the event of non-compliance with these rules and instructions, the Coachline team will apply certain sanctions to the members concerned. The highest penalty is banning and involves blocking a member’s access to the site entirely.

    For more information on the penalties applicable in the event of non-compliance with the General Conditions of Use, the Personal Data Charter or the Charter of Good Conduct, users should consult the General Conditions of Use and, in particular, their article 12 “The obligations of the User”.

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